Please contact our customer service team on 01788 573876 for a returns authorisation number. You can return it to us in a saleable condition within 7 days of the date shown on your dispatch note and we will refund the cost of the items returned.
In the unlikely event that you order is received damaged please contact our customer services team on 01788 573876 for further instruction.
All damaged items must be reported on the same day as delivery:
Where possible report damage to delivery driver and refuse the delivery so that the parcel is returned to us.
Alternately please inspect all items for damage on receipt of the order and report damages to our customer service team on day of delivery.
Faulty items must be reported within 7 days of receipt by contacting our customer services team on 01788 573876. Items over 30 days old are covered by the manufacturers warranty unless stated otherwise you would need to contact the manufacturer.